Rachel here, I’m often asked by prospective customers how we safely pack our lighting? It’s a very good question and something which is very important to us!
so, to hopefully put these worries to rest, I’ve put together a short YouTube clip showing the steps we take. This clip also showcases our beautiful range of restored period lighting and hopefully gives you a few tips if you are posting fragile items yourself.
View the clip here http://bit.ly/1Ty7hF5
I will just add that in the very unlikely event of a light arriving broken, we will fully refund you the cost of your purchase including postage. Just send us a photo of the item in the box as you receive it.